Comments on: How To Make a Complete Investigation According to ICBC… http://www.stephenfung.net/how-to-make-a-complete-investigation-according-to-icbc/ The Personal Yakkety Yakkings of an Internet Entrepreneur Thu, 08 Jan 2009 11:29:13 +0000 http://wordpress.org/?v=2.7 hourly 1 By: Leo Chiang DOT COM » Vancouver International Autoshow 2007 http://www.stephenfung.net/how-to-make-a-complete-investigation-according-to-icbc/comment-page-1/#comment-12925 Leo Chiang DOT COM » Vancouver International Autoshow 2007 Wed, 04 Apr 2007 04:21:55 +0000 http://www.stephenfung.net/how-to-make-a-complete-investigation-according-to-icbc/#comment-12925 [...] considering on sacrificing my Mustang for a more practical car and Stephen just had his car written off in an accident. So we were both on a serious mission to get some more info on the choices [...] [...] considering on sacrificing my Mustang for a more practical car and Stephen just had his car written off in an accident. So we were both on a serious mission to get some more info on the choices [...]

]]> By: Stephen http://www.stephenfung.net/how-to-make-a-complete-investigation-according-to-icbc/comment-page-1/#comment-12724 Stephen Wed, 28 Mar 2007 20:08:10 +0000 http://www.stephenfung.net/how-to-make-a-complete-investigation-according-to-icbc/#comment-12724 They've been good so far, and definitely much more customer service oriented than ICBC as far as I can remember. The initial call to the rep wasn't great, but the adjuster was definitely a whole lot better. Most surprising was how he told me that no matter what, I've got the freebie on them, and the most important thing was that I would be happy enough to come back to them in the future. That sounds pretty rare to me. They’ve been good so far, and definitely much more customer service oriented than ICBC as far as I can remember. The initial call to the rep wasn’t great, but the adjuster was definitely a whole lot better. Most surprising was how he told me that no matter what, I’ve got the freebie on them, and the most important thing was that I would be happy enough to come back to them in the future. That sounds pretty rare to me.

]]> By: Are You Watching The Kangaroo? | Stephen Fung DOT NET http://www.stephenfung.net/how-to-make-a-complete-investigation-according-to-icbc/comment-page-1/#comment-12721 Are You Watching The Kangaroo? | Stephen Fung DOT NET Wed, 28 Mar 2007 18:01:37 +0000 http://www.stephenfung.net/how-to-make-a-complete-investigation-according-to-icbc/#comment-12721 [...] ‘roo turned this Documentary into a Mockumentary and cranked it up to a PG rating. Maybe the Insurance Companies should make like a kangaroo once in a while rather than trying to screw people that don’t [...] [...] ‘roo turned this Documentary into a Mockumentary and cranked it up to a PG rating. Maybe the Insurance Companies should make like a kangaroo once in a while rather than trying to screw people that don’t [...]

]]> By: Gregg http://www.stephenfung.net/how-to-make-a-complete-investigation-according-to-icbc/comment-page-1/#comment-12720 Gregg Wed, 28 Mar 2007 17:04:13 +0000 http://www.stephenfung.net/how-to-make-a-complete-investigation-according-to-icbc/#comment-12720 I forgot that you had 3rd party insurance. Talk to them too, they have an interest in you being found 0% responsible. I forgot that you had 3rd party insurance. Talk to them too, they have an interest in you being found 0% responsible.

]]> By: Stephen http://www.stephenfung.net/how-to-make-a-complete-investigation-according-to-icbc/comment-page-1/#comment-12719 Stephen Wed, 28 Mar 2007 16:57:58 +0000 http://www.stephenfung.net/how-to-make-a-complete-investigation-according-to-icbc/#comment-12719 I called ICBC today, and the rep there apologized for the Generic Letter, but advised me that I would have to speak to my third party insurer moving forward. They would need to lodge the complaint if they do not agree with their 100% fault assessment. I'm insured through BCAA Auto Insurance and so far, they've been pretty good about getting my information, getting my car to the shop, and getting me a car to drive around. Let the games begin I guess :P I called ICBC today, and the rep there apologized for the Generic Letter, but advised me that I would have to speak to my third party insurer moving forward. They would need to lodge the complaint if they do not agree with their 100% fault assessment.

I’m insured through BCAA Auto Insurance and so far, they’ve been pretty good about getting my information, getting my car to the shop, and getting me a car to drive around.

Let the games begin I guess :P

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