Comments on: Bell Mobility Creates “Bell Hell” for this Customer… http://www.stephenfung.net/bell-mobility-creates-bell-hell-for-this-customer/ The Personal Yakkety Yakkings of an Internet Entrepreneur Wed, 07 Jan 2009 03:49:09 +0000 http://wordpress.org/?v=2.7 hourly 1 By: Bell Mobility is so Dumb… | Stephen Fung DOT NET http://www.stephenfung.net/bell-mobility-creates-bell-hell-for-this-customer/comment-page-1/#comment-15391 Bell Mobility is so Dumb… | Stephen Fung DOT NET Wed, 02 Apr 2008 19:00:52 +0000 http://www.stephenfung.net/bell-mobility-creates-bell-hell-for-this-customer/#comment-15391 [...] little while ago, I told you guys about the ordeal with Bell Mobility that I had to go through to get Kelly a new phone and a better plan to go with it. This “Bell [...] [...] little while ago, I told you guys about the ordeal with Bell Mobility that I had to go through to get Kelly a new phone and a better plan to go with it. This “Bell [...]

]]> By: Stephen http://www.stephenfung.net/bell-mobility-creates-bell-hell-for-this-customer/comment-page-1/#comment-15300 Stephen Wed, 19 Mar 2008 23:23:29 +0000 http://www.stephenfung.net/bell-mobility-creates-bell-hell-for-this-customer/#comment-15300 Your mileage may vary on the Blackberry. Rumour has it that when T-Mobile enters the CDN market next year (hopefully), Blackberry fans will have access to a $65 all you an eat plan, similar to what US customers are enjoying. As for Telus, in our case, Blackberry wasn't an option and the plan that I wanted to bundle with their data bundle was not possible, making the Telus plan more money for us, in our situation. We were looking for windows mobile devices specifically. I wish this on no one, so I hope it goes smoother for you. Thanks for the comment. Your mileage may vary on the Blackberry. Rumour has it that when T-Mobile enters the CDN market next year (hopefully), Blackberry fans will have access to a $65 all you an eat plan, similar to what US customers are enjoying.

As for Telus, in our case, Blackberry wasn’t an option and the plan that I wanted to bundle with their data bundle was not possible, making the Telus plan more money for us, in our situation. We were looking for windows mobile devices specifically.

I wish this on no one, so I hope it goes smoother for you. Thanks for the comment.

]]> By: Cassandra http://www.stephenfung.net/bell-mobility-creates-bell-hell-for-this-customer/comment-page-1/#comment-15298 Cassandra Wed, 19 Mar 2008 19:46:59 +0000 http://www.stephenfung.net/bell-mobility-creates-bell-hell-for-this-customer/#comment-15298 Thank you for this very detailed and eye opening experience. I too am looking to do the same thing at this very moment. In my research Telus came up the big winner in providing the most at the best cost (I want a blackberry). Having now read this I am concerned that they are not what they say they are. Telus can't bundle? I wonder if that too has to be negotiated? Some money is better than no money, you would think in this day and age, businesses would be throwing themselves what they can to service you and keep or obtain your business. I am saddened by the prospect of what I will have to go through. Thank you for this very detailed and eye opening experience. I too am looking to do the same thing at this very moment. In my research Telus came up the big winner in providing the most at the best cost (I want a blackberry). Having now read this I am concerned that they are not what they say they are. Telus can’t bundle? I wonder if that too has to be negotiated?

Some money is better than no money, you would think in this day and age, businesses would be throwing themselves what they can to service you and keep or obtain your business. I am saddened by the prospect of what I will have to go through.

]]> By: Derek http://www.stephenfung.net/bell-mobility-creates-bell-hell-for-this-customer/comment-page-1/#comment-15286 Derek Mon, 17 Mar 2008 19:41:49 +0000 http://www.stephenfung.net/bell-mobility-creates-bell-hell-for-this-customer/#comment-15286 Think about how many people give up long before they ever get to speak to Sherree and you will see why they probably pull crap like this. It seems there are far too many companies that focus too much on customer acquisition and not customer retention. Think about how many people give up long before they ever get to speak to Sherree and you will see why they probably pull crap like this. It seems there are far too many companies that focus too much on customer acquisition and not customer retention.

]]> By: Geoff http://www.stephenfung.net/bell-mobility-creates-bell-hell-for-this-customer/comment-page-1/#comment-15282 Geoff Sun, 16 Mar 2008 19:13:43 +0000 http://www.stephenfung.net/bell-mobility-creates-bell-hell-for-this-customer/#comment-15282 3,200 word rant - nice! 3,200 word rant - nice!

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